1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account
• Fill out our contact form
• Subscribe to updates
• Participate in games or tournaments

This information may include:

• Name and Email address
• Profile information (username, bio, photo)
• Game data (moves, ratings, statistics)

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and Device information
• Browser type and version
• Operating system
• Pages visited, game history, and time spent

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our chess platform
• Improve, personalize, and expand our services
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website
• Send you emails
• Find and prevent fraud and cheating

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist in operating our website and services (e.g., hosting, email delivery).
• Legal Requirements: When required by law or to protect our rights.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Legal Compliance

Velovid Software operates Shatrang Online in compliance with applicable laws and regulations regarding data protection, consumer rights, and digital safety.

5.1 GDPR & CCPA Compliance

We respect your privacy rights under the General Data Protection Regulation (GDPR) for EEA users and the California Consumer Privacy Act (CCPA) for California residents.

Your Rights Include:

• Right to Access: You can request a copy of your personal data
• Right to Erasure: You can request deletion of your account and data ("Right to be Forgotten")
• Right to Rectification: You can correct inaccurate personal data
• Right to Portability: You can request your data in a portable format
• Do Not Sell My Info: We do not sell your personal data
• Opt-out of marketing communications

To exercise these rights, please visit our Privacy Settings in your profile or contact us.

5.2 COPPA (Children's Privacy)

We comply with the Children's Online Privacy Protection Act (COPPA). Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13 without verifiable parental consent.

If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take necessary actions.

5.3 Digital Services Act (DSA)

For users in the European Union, we designate the following point of contact for communications related to the Digital Services Act:

Point of Contact: Legal Department
Email: shatrangonline@velovid.net
Languages: English

5.4 Law Enforcement

We cooperate with law enforcement agencies when required by valid legal process (e.g., subpoenas, court orders). We review all requests carefully to protect user privacy.

6. Cookies

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. For more information, see our Cookie Policy.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Accessibility

We are committed to making our website accessible to people with disabilities. We strive to meet WCAG 2.1 AA standards. If you encounter accessibility barriers, please report them to support.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Velovid Software
Email: shatrangonline@velovid.net
Website: shatrangonline.com/contact